90 Day Money Back Guarantee

90 Day Guarantee

Our 90 day guarantee is intended to provide you with a three month trial period to use our products. This period should be used to run a complete cycle from start to finish. We are confident your plants will be healthier, stronger, and bigger when the correct spectrums are energizing your crop.

When compared to other LED lighting products, Lush Lighting LED fixtures do increase photosynthetic efficiency in green leaf plants. For this reason, our LED fixtures will yield a larger and more nutritious crop than conventional lighting.

Use this guarantee to your advantage. There really is nothing to lose and a lot of profit to gain!

Our Promise to You

We guarantee our products will lower your electric bill and increase the quality of your crop. Many customers see yield, taste, aroma and potency increase! We provide our guarantee with confidence in our LED light’s superiority over all other indoor grow lighting.

If you are unsatisfied with your Lush Lighting LED light fixture, you may return it for a refund within 90 days. Since the results of our product will vary based upon other conditions surrounding our lights, this return will require some documentation to be submitted.

We recommend using a carrier that has tracking capabilities when sending returns. You will assume responsibility for return shipping fees, insuring the return shipment, and filing any necessary claims for damaged or lost returns. Shipping damage must be reported within four days of receipt of the shipment from Lush Lighting, Inc. Our guarantee shipping charges are the sole responsibility of the customer.

Our Promise Return Requirements

• A written explanation on how our product did not fulfill your expectations is required.
• Product is returned with RMA approval after providing proof of sale.
• Always write your RMA number on the shipping call tag and retain the receipt. Do not mark directly on the box.
• Product must be returned in original packaging or equivalent.
• All items must be returned in “as new” condition in the original packaging and include all accessories and proof of purchase. Lights that have been broken, damaged, altered, or had the housing opened are not returnable. “Damaged” includes, but is not limited to, water damage and damage resulting from being dropped and/or incorrect electrical connection.
• Promise guarantee returns for credit in like new condition are subject to a minimum 15% restocking fee. If the item is not in like new condition, the restocking fee is up to 40%.

Voided Promise Guarantee Returns

• Damage due to poor packaging may void the guarantee and are the customer’s responsibility.
• All guarantees are void outside of the U.S.A. and Canada.
• Promise guarantee will be void if factory serial # has been tampered with or removed.
• Promise guarantee will be void if “Do not remove” sticker is removed from protective screw.
• Promise guarantee will be void if “Inspected in USA” sticker is removed from LED panel.
  
  Shipping
  
  We use FedEx as our shipping method. For international orders, we use DHL. Shipping cost varies on the weight of your order.